CVAUSA Center for Cardiovascular Quality and Safety

CVAUSA Center for Cardiovascular Quality and Safety

CVAUSA Center for Cardiovascular Quality and Safety - Patient Safety Organization (PSO) supports providers in identifying, documenting, and learning from patient safety events to improve care quality and safety. If you experienced or observed a patient safety incident, near miss, or unsafe condition, please submit a report using the incident reporting form.

The Vanguard Quality & Safety System for Cardiovascular Care

CVAUSA builds high-quality, evidence-based, patient-centered care into every practice, every procedure, every day — backed by a federally listed Patient Safety Organization.

Our model brings the safety standards of aviation and high-reliability industries to cardiovascular care: a network-wide system that measures what matters, learns from every event, and holds every clinician accountable to the same high bar.

490+

Network Physicians

1 M+

Patients Served Annually

8+

States

Federally Listed

Patient Safety Organization

High-Quality, Evidence-Based, Patient-Centered Care

Every program in the CVAUSA quality system exists to advance the same commitment:
safer care, better outcomes, and a culture that puts the patient at the center of every decision.

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Evidence-Based

Standards, guidelines, and appropriateness criteria grounded in clinical evidence and refined by physician advisory committees.
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Patient-Centered

Care decisions and quality metrics are built around the patient experience—satisfaction, access, and continuity of care.
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Safety First

A dedicated Patient Safety Organization gives every practice a protected, federally recognized way to report and learn from safety events.
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Continuously Improving

Standardized measurement and feedback loops keep every practice and clinician accountable to the same high bar.

Outcomes That Prove It

  • 95% of surveyed patients recommend the CVAUSA ASC where they received care.
    OAS CAHPS mean score, 7/1/2024–6/30/2025 · Range 86–100%*
  • 92% Net Promoter Score.
    2025 average · Range 85–95% · 88% of eligible practices reporting.
  • 10-Day Average New Patient Appointment Wait Time.
    Based on Q1 2026 secret shopper survey of all CVAUSA practices.
  • 47% 30-Day Post-Discharge Follow-Up.  
    2025 average · Range 25–72% · established patients seen within 30 days of discharge.
  • 65% 90-Day Post-Discharge Follow-Up.  
    2025 average · Range 44–95% · established patients seen within 90 days of discharge.
  • 0 Patient Burns and Wrong-Site Procedures. 
    2024 ASCQR reporting · zero ASC-1 and ASC-3 events network-wide.*

*National benchmark based on 5,711 ASCs reporting for the 2024 ASCQR period. OAS CAHPS benchmark based on 4,633 ASCs reporting for 7/1/2024–6/30/2025.

Six Core Elements That Govern Every Practice

CVAUSA's Safety Management System (SMS) is the operating framework behind everything the network does in quality and safety--built on six interlocking elements.

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Safety Management System (SMS)

The overarching framework that aligns safety practices across the entire CVAUSA network.
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Governance, Values & Culture

Clear oversight and a shared culture that puts safety and quality above all else.
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Process Management & Improvement

Standardized processes with built-in mechanisms for continuous improvement.
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Measurement, Assessment & Feedback

Ongoing tracking of outcomes and performance, fed back to practices and clinicians.
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Clinical Decision-Making

Evidence-based guidelines and appropriateness criteria that inform care at the bedside.
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Resources & Structural Elements

The people, tools, and infrastructure that make consistent quality possible at scale.

Multi-Layered Oversight, Not a Single Checkbox

Quality and safety decisions run through dedicated committees at every level of the network — from network-wide policy down to the individual practice and facility. The CVAUSA Patient Safety Organization provides robust federal protection for quality and safety work across every layer of this structure.

  • Quality & Value (Q&V) Committee.  Broad oversight of all quality and value work across the network.
  • Clinical Policy & Appropriateness Subcommittee.  Reviews and approves the clinical standards that guide network care.
  • Data Safety Subcommittee. Oversees the integrity, protection, and use of quality and safety data.
  • Practice Quality Management.  Translates network policy into day-to-day workflows inside every practice.
  • Practice-Level Quality & Safety Management.  Local ownership of quality metrics and safety events at each practice.
  • ASC/OBL Quality Management. Facility-specific oversight for ambulatory surgery centers and office-based labs.

What to Report

Examples of reportable events may include:

  • Patient safety incidents or adverse events
  • Near misses
  • Medication-related concerns
  • Procedure or device-related issues
  • Communication or coordination breakdowns
  • Unsafe conditions or process issues



Report an Incident (PSO Form)

If you have questions about incident reporting or need support completing the form, please contact the PSO team at pso@cvausa.com