JOB OVERVIEW: LOCATION: REMOTE (MUST RESIDE IN ORLANDO, FL)Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient-centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care.We are looking for high integrity, mission-oriented people who are passionate about improving the quality and value of chronic disease in America, excited to join a dynamic, rapidly growing, and diverse team.We are looking for a talented, goal-oriented, and proactive team player who will play a key role as the Medical Assistant in supporting the medical team and our patients.Who You Are: You have high integrity, humble, ambitious, passionate about providing quality care, learning-oriented and patient-centric. Come join us! ESSENTIAL DUTIES AND RESPONSIBILITIES (including but not limited to):The Medical Assistant will function as a critical member of the Remote Patient Monitoring Program and will work closely with the remote patient monitoring clinical team to provide excellent patient care, satisfaction, and ensure that our patients come first.

• Responsible for the enrollment, engagement, and coordination of patients throughout the remote patient monitoring Program.
• Contact and coordinate patients for enrollment in remote patient monitoring.
• Ensure electronic patient roster and data collection are accurate.  
• Assist with remote patient monitoring (RPM) services such as patient enrollment, patient compliance, and patient assistance. Coordinate patient care with the cardiology practice teams.
• Initiate patient intake including recording vitals, medical history, and reason for seeking care.
• Provide excellent patient-centric care by ensuring that patient needs are being met. This may include identification of patient needs, alerting providers to gaps in care and coordinating with caregivers.
• Monitor patient metric dashboards in compliance with remote patient monitoring requirements
• Outreach patients per program guidelines and as needed for acute patient concerns
• In coordination with office support, assist the provider with the patients’ ongoing health care:
  • Maintain and update patient records confidentially and accordingly.
  • Ensure medical records are in patient charts prior to appointments, and obtain missing records as needed.
  • Ensure proper patient consents are obtained and patient has awareness of potential cost share
  • Deliver patient education and information to patients and caregivers

• Must have excellent organizational skills. This role requires remote management of patients located in different practices and may include different states.
• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols.
• Perform clerical duties such as processing telephone calls and messages, filing, faxing, etc. as needed.
• Perform basic triage per specific office protocol procedures.
• Ensure work processes are documented accordingly.
• Participate in interdisciplinary team meetings and work regularly with team staff to ensure optimal patient outcomes 
• Perform other duties as assigned.

JOB REQUIREMENTS AND QUALIFICATIONS 

• Certified Medical Assistant through the National Medical Assistant Certification exam (i.e. AAMA or NCCT) within one year of issuance.
• High school diploma or GED

Experience: At least 3 months’ experience in a prior medical office setting preferred.Skills:

• Strong computer skills required as different programs, applications and websites will be utilized.
• Knowledge of medical terminology and medication procedures.
• Enjoy providing healthcare, being a great team player and building relationships with people
• Strong organizational and interpersonal skills.
• Basic knowledge of CPT & ICD-10 coding procedures.
• Ability to multi-task, prioritize and coordinate duties efficiently and effectively.
• Demonstrate the ability to remain calm, organized and effective in a busy work environment.
• Ability to communicate effectively in the English language in person, by phone and in writing.
• Adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality, and personal appearance.

• Proficiency in working with electronic health records, such as Athena, as well as Microsoft Word, and Excel is preferred. 
• This position may be remote. A dedicated space to ensure patient privacy with reliable broadband is required.  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.   Job Type: Full-time Status: RemoteLocation: Orlando, FlSchedule: Monday to FridaySalary: $18-21 per hour, depending on experienceBenefits: 

• 401(k) 
• Health insurance 
• Dental insurance 
• Vision insurance 
• Disability insurance 
• Life insurance 
• Paid time off 

 CVAUSA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.   LOCATION: REMOTE (MUST RESIDE IN ORLANDO, FL)