JOB OVERVIEW:The Cardiovascular Institute of New England based in Providence, Rhode Island, Metro area is seeking an experienced Practice Administrator.  The Cardiovascular Institute of New England is part of Cardiology Associates of America (CVAUSA).CVAUSA is seeking a Practice Administrator in Providence, Rhode Island, Metro area for its Cardiology Practice; HVCA. The Practice Administrator plays a critical role in overseeing the daily operations, strategic direction, and administrative functions of a cardiology practice. This individual will be responsible for ensuring efficient workflows, financial performance, staff management, patient satisfaction, and compliance with healthcare regulations. Travel frequently between practice locations is required.The ideal candidate will have current/previous Cardiology practice experience, a minimum of 5 years of practice management experience in specialty services, a Bachelor's degree, and a preferred Master's degree in Healthcare Administration or a related field. They will exhibit strong facilitation skills and have a keen operational mindset.ESSENTIAL DUTIES AND RESPONSIBILITIES (include but not limited to):Operational Leadership

• Oversee daily operations of the cardiology practice, ensuring smooth workflow and patient care services.
• Implement operational policies and procedures to optimize practice performance, improve patient outcomes, and ensure compliance with healthcare regulations.
• Facilitate regular communication between physicians, nurses, administrative staff, and external vendors.
• Monitor clinical performance and ensure that healthcare delivery meets the highest standards.

Financial Management

• • Develop, implement, and monitor budgets, including revenue cycle management, billing, and collections.
  • Analyze financial reports and key performance indicators (KPIs) to identify opportunities for cost-saving and revenue generation.
  • Manage contracts and vendor relationships, ensuring cost-effective supply chain and service provision.
  • Ensure compliance with reimbursement protocols (Medicare, Medicaid, private insurance).

Human Resources Management

• • Supervise hiring, training, and performance management of all clinical and administrative staff.
  • Develop and maintain staff schedules, ensuring adequate coverage for all practice operations.
  • Promote a positive work environment and facilitate conflict resolution as needed.
  • Ensure continuing education and professional development for staff in accordance with practice and regulatory standards.

Patient Experience and Satisfaction

• • Oversee patient scheduling, registration, and communication to ensure optimal patient flow.
  • Implement patient satisfaction surveys and feedback mechanisms to continually improve the quality of care.
  • Work closely with clinical teams to ensure a high standard of patient safety, care, and comfort.
  • Address patient complaints and concerns promptly to maintain the practice’s reputation.

Compliance and Risk Management

• • Ensure the practice adheres to all federal, state, and local healthcare regulations, including HIPAA and OSHA standards.
  • Maintain compliance with cardiology-specific accreditation requirements and participate in audit preparations.
  • Implement risk management protocols to ensure patient safety and legal compliance.

Strategic Planning

• • Assist in developing and executing the practice's long-term growth and development strategy, including service expansion and partnership opportunities.
  • Monitor healthcare industry trends and identify opportunities for service improvements, including technology adoption.
  • Collaborate with the physician leadership and stakeholders to develop marketing strategies aimed at growing patient volumes and improving community outreach.

JOB REQUIREMENTS AND QUALIFICATIONSEducation:

• • Required: Bachelor’s degree in Healthcare Administration, Business Administration, or a related field.
  • Preferred: Master's Degree in Healthcare Administration (MHA), Business Administration (MBA), or Public Health (MPH).

Experience:

• • Minimum of 5 years of experience in practice management, specifically in specialty services, with a focus on cardiology or related fields.

Skills and Competencies:

• • Strong operational and financial management acumen.
  • Excellent facilitation and interpersonal communication skills to foster teamwork and collaboration.
  • Strong problem-solving abilities, capable of making strategic decisions under pressure.
  • Familiarity with electronic health record (EHR) systems and healthcare management software.
  • Knowledge of healthcare laws, regulations, and best practices.

PREFERRED QUALIFICATIONSCertifications:

• • Certification in Practice Management (CPM) or related credentials are highly preferred.

Competencies:

• Leadership: Ability to lead multidisciplinary teams and inspire a collaborative work environment.
• Critical Thinking: Strong analytical skills to assess operational issues and implement effective solutions.
• Communication: Excellent verbal and written communication, with an ability to interact with diverse stakeholders.
• Financial Acumen: Proficiency in managing budgets, financial performance, and identifying revenue opportunities.
• Technology Proficiency: Familiarity with healthcare technology, including EHR systems, practice management software, and telemedicine tools.

Job Type: Full-timeBenefits:

• 401(k) matching
• Profit sharing
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:OfficeWork Location: Providence, Rhode Island, Metro Area (Active travel between the various locations is required) Salary: Commensurate with experience and qualifications.