ABOUT: Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.
Overview:The IT Manager Arizona Market is responsible for administering the IT systems, overseeing and providing day-to-day IT operations services, and supporting end users. Key responsibilities will include managing local practice IT environments, Office 365, network management, supporting EHRs, PACs and other practice application and leading IT related projects and implementations. This person will work closely with the VP of IT to build and deliver the Arizona market’s IT services and system needs.
Responsibilities:- Lead IT Services in the Arizona market
- Partner with practice leadership to implement IT projects to meet business needs.
- Provide effective communications to the end users and practice leadership about IT projects and services.
- Work with IT vendors to provide effective IT services and applications for the practices.
- Overall “Hands-on" administration of IT infrastructure, services, and operations.
- Facilitate the acquisition, implementation, configuration, security, administration, and support of desktops, laptops and other IT infrastructure.
- Determines priority level, monitors and facilitates timely and accurate resolution to trouble tickets.
- Document internal IT Policies, Procedures and Practices. Advises on interpretations of guidelines as necessary.
- Maintain daily performance of computer systems
- Support and administer hardware/software builds and licensing.
- Provide communications to the end users regarding service-impacting maintenance and outages.
- Other duties as assigned.
Qualifications:- Bachelor's degree in a relevant field is preferred and 5 years of technical service support background or equivalent
- Previous healthcare experience is preferred.
- Experience working with remote users and multiple facilities preferred.
- Excellent problem-solving skills.
- Strong communication and presentation skills, with the ability to convey technical information to diverse audiences.
Location: Arizona Market
